A mensagem de "Ocorreu um erro, tente novamente mais tarde" só está aparecendo em modelos parceiros

Question

Toda vez que vou criar uma imagem em um modelo parceiro (grátis) aparece essa mensagem, isso está acontecendo desde ontem em tudo (Navegador e Aplicativo)

Eu não sei se é bug, mas está me impedindo de trabalhar

caroline_edits · Accepted Answer

I'm glad that your problem solved itself!

We have an article here that explains some of the different reasons that the "Something Went Wrong" error appears. Here is a link:

https://community.adobe.com/announcements-402/what-s-causing-the-something-went-wrong-error-in-firefly-1560391

Caroline

N8. · Answer

Help us. Help you.Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.Have you cleared: cookies, cache?Does this happen on different browsers?Could you create a full screen video of your workflow showing us what is happening? This would help considerably.>>Make sure to hide your personal information: email account and anything other personal details.<

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.