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Participant
September 11, 2025
Answered

a problem with making a subscription

  • September 11, 2025
  • 1 reply
  • 60 views

Hello, there is a problem occurring when I'm trying to make a subscription, the program says there is a problem with my credit card, and it has the same problem when I'm entering another credentials. Could you please help solve the problem? 

Correct answer SamarthS

Hi @Глеб21993297l0yr

 

Sorry to hear that! Since this involves your private account information, we’re unable to assist here on the public forums. Please contact our social team for a secure, one-on-one conversation: https://adobe.ly/42aa7Hv

 

Thanks 

1 reply

SamarthSCommunity ManagerCorrect answer
Community Manager
September 11, 2025

Hi @Глеб21993297l0yr

 

Sorry to hear that! Since this involves your private account information, we’re unable to assist here on the public forums. Please contact our social team for a secure, one-on-one conversation: https://adobe.ly/42aa7Hv

 

Thanks 

^Sam