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Глеб21993297l0yr
Participant
Sep 11, 2025 9:27 AM UTC
Answered

a problem with making a subscription

Hello, there is a problem occurring when I'm trying to make a subscription, the program says there is a problem with my credit card, and it has the same problem when I'm entering another credentials. Could you please help solve the problem? 

SamarthSCorrect answer
Inspiring
Sep 11, 2025 10:30 AM UTC

Hi @Глеб21993297l0yr, 

 

Sorry to hear that! Since this involves your private account information, we’re unable to assist here on the public forums. Please contact our social team for a secure, one-on-one conversation: https://adobe.ly/42aa7Hv

 

Thanks 

^Sam
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1 reply

SamarthSCorrect answer
Inspiring
Sep 11, 2025 10:30 AM UTC

Hi @Глеб21993297l0yr, 

 

Sorry to hear that! Since this involves your private account information, we’re unable to assist here on the public forums. Please contact our social team for a secure, one-on-one conversation: https://adobe.ly/42aa7Hv

 

Thanks 

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^Sam
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