Adobe Firefly is impossible to cancel.

I followed link.  Eventually I got a Chat Bot. I then got a Chat agent. Apparently my notifications which included pament notification was disabled, and I had begun with a 60 day free trial of Firefly back in Feb/Marrch.  I then paid about four months of £9.98 without realising and when I remembered I thought I had cancelled in August but yet more money was taken yesterday.  I would never have disabled a payment due or payment information notification. What was also odd was I have two emails- my married name email found an Adobe profile but no active plan and my other email with my maiden name of Rosie Brocklehurst, did not take me to an Adobe Account.  Finding customer support telephone numbers was also difficult.  I think ths is a bad flaw and dubious practice to disable notifications automatically when one opens a 60 day free trial.  I need to keep track of subscription and can’t afford to wast money. If this had gone on withot me spotting the money taken on a bank statement,  I could have wasted and lost a lot more than £40.   Very difficult process and I am now raising a complaint as a matter of principle - it is not a huge amount of money but I am a pensioenr and every penny counts these days, I’ve been waiting on the line for 25 minutes already. There must be a LOT of people complaining. 

This should be illegal