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SašaBP
Participant
April 21, 2026
Question

Adobe firefly is not working, again, when I type the prompt and want the image to be generated, it just stays on a white screen, it does nothing.

  • April 21, 2026
  • 2 replies
  • 52 views

Again, only after a week of working, white screen again. How can I fix this permanently?

    2 replies

    Hajar Toutsi
    Community Manager
    Community Manager
    April 21, 2026

    Hi SašaBP,

    Thanks for reaching out.
     

    Can you try opening fewer tabs, and avoid generating directly from the homepage, instead use the Text to image page, which you can access through the 'Create new' > 'Image' from the left side panel.

    Let us know if this worked for you.

     

    Hajar

    [Moved to questions]

    Kartika Rawat
    Community Manager
    Community Manager
    April 21, 2026

    Hi SašaBP!

    Thanks for sharing the screen recording. It helps. Can you try a hard refresh of that page? Hold the <SHIFT> key down and press refresh or reload.

    If that does not work, do you have the same problem with another browser?

     

    Let us know. Happy to help.

    Kartika