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The Tagir Film
Participant
April 14, 2025
Answered

Adobe Firefly is showing error in prompt

  • April 14, 2025
  • 5 replies
  • 522 views

Im not happy at all Kling, Runway etc doesnt make me think 10 times what king of prompt write or image upload. You guys need to level up you game before you lose all you clients. 

Correct answer Kartika Rawat

Hi The Tagir Film!

Sorry about that. Seems like" Thunderbolt" in your prompt triggers the guidelines' violation. Try removing that word, your images will generate:

 

 

I hope this helps.

Thanks,

KR

 

 

Moved to discussions

5 replies

Jane25164298ltyf
Participant
September 11, 2026

This generator sucks.  I’m cancelling after 15 minutes of pure BS

 

msmswh
Participant
October 21, 2025

I want to cancel firefly during trial period but cant find a way to do so.  It has too many errors. 

SamarthS
Inspiring
October 27, 2025

Hi @msmswh, 

 

Apologies for the inconvenience. In order to assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/49jrL0H.

 

Thanks.

^Sam
Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
April 14, 2025

Hi The Tagir Film!

Sorry about that. Seems like" Thunderbolt" in your prompt triggers the guidelines' violation. Try removing that word, your images will generate:

 

 

I hope this helps.

Thanks,

KR

 

 

Moved to discussions

    The Tagir FilmAuthor
    Participant
    April 14, 2025

    Thanks, their guidelines are brutal lol

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