adobe firefly keep getting error

Still not work bro?, i got this problem too.

Hey ​@Bubbly_Ocean5fac 
Help us. Help you. 
Sorry to hear you're running into that "Something went wrong" error. Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue. 

Something went wrong

A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
>>Make sure to remove person details: email address, name... before posting<<

• System Details: Specify your Operating System (OS) and Browser (including version numbers).
• Workflow Context:
  • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
  • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
  • The full prompt you were using.
  • Copies of any reference images, keyframes, or original images used.

Other suggestions

1. Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
2. Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
3. Clear your browser's cache and cookies (see image below):

 For more details and additional troubleshooting steps, you also check this article as well!

Suggestions on How to Prompt
https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404
Cheers

Nate

Common problems

• Trademarked / Copyright
• Political figures / Celebrities 

• Long complicated prompts (often from ChatGPT)
  (short easy to read prompts tend to work very well)
• busy or busy and dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

Anything to do with Children

• if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

• - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
  Many Generation Models will not generate anything to do with children.
• Nudity

Cheers

Nate