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fierce_Skyline3552
December 12, 2025
Question

Adobe firefly keeps crashing and not working

  • December 12, 2025
  • 1 reply
  • 172 views

It was working yesterday but now whenever I try to generate a video it keeps crashing and giving an error.

Screenshot 2025-12-12 111907.png

 

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 1, 2026

    Hi fierce_Skyline3552!

    Sorry about that. Could you try removing the reference image and see if that resolves the issue? Please note thatFirefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. We know it can be limiting, but it’s part of ensuring safety as the tool improves.

     

    Let us know if you have any questions. 

    Thanks,
    ^KR

     

     

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