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Adobe Firefly / Something went wrong Please try again.

Forum|Forum|8 days ago
September 1, 2026
1 reply
13 views

When I enter a prompt and press Enter, the image isn't generated. Instead, it says 'something went wrong' and tells me to 'Something went wrong Please try again. go to firefly.

'.

Kartika Rawat

Community Manager

Hi Spirited_Gema540!

Thanks for writing in. Does it happen with a specific model? Could you share your prompt and the reference image if using?
You can try a few steps mentioned here:

Let us know. Happy to help.

Kartika

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