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lynn_4910
Participating Frequently
November 30, 2024
Answered

All of a sudden cutting off . . .

  • November 30, 2024
  • 6 replies
  • 1168 views

All of a suddent all of my Firefly images get cut off both edges no matter what I try to do to fix it.

This topic has been closed for replies.
Correct answer Kartika Rawat

Hi lynn_4910!

Sorry about that. Could you share the following info for investigating the issue?

Which device and browser are you using? 

Are you using reference image for creating images? If so, please make sure to match the aspect ratio of reference image with generated image.

 

Let us know. Happy to help.

Thanks,

KR

6 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
December 10, 2024

I merged two threads that were the same question together. Please post only one new thread per issue.

 

    droopy

Adobe Community Expert (not an Adobe employee)
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lynn_4910Author
Participating Frequently
December 10, 2024

apologies I am having trouble learning how to use this forum.

I have attached a screenshot of my reference image I am using and how it came out  - both are portrait

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lynn_4910Author
Participating Frequently
December 10, 2024

Here is another try - this time only the foot is cut off

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
December 10, 2024

Hello @lynn_4910,

 

Please tell us what prompt you used, and if you used a reference image, please include it also.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
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lynn_4910Author
Participating Frequently
December 10, 2024

Still having this issue

L
lynn_4910Author
Participating Frequently
December 10, 2024

It keeps generating my images with the edges cut off

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
December 10, 2024

Hi lynn_4910!

I'm sorry to hear that. Could you share a screenshot that displays the issue? Are you using a reference image to create images? If so, please make sure that the aspect ratio of the reference image and the generated image is the same.

 

 

Let us know how it goes.

Thanks,
KR

 

 

moved to discussions

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lynn_4910Author
Participating Frequently
November 30, 2024

Hi I am on MacBook Pro, using Firefox. Yes its the same aspect ratio. I adjusted the camera range and its a bit better but weird it just started suddenly without any changes

Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
November 30, 2024

Hi lynn_4910!

Sorry about that. Could you share the following info for investigating the issue?

Which device and browser are you using? 

Are you using reference image for creating images? If so, please make sure to match the aspect ratio of reference image with generated image.

 

Let us know. Happy to help.

Thanks,

KR

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