Skip to main content
Liza_Korsakova
Participant
April 24, 2026
Question

An error message appeared during generation. But the credits were deducted and did not return. Contact me, I will send a screenshot

  • April 24, 2026
  • 1 reply
  • 15 views

An error message appeared during generation. But the credits were deducted and did not return. Contact me, I will send a screenshot

 

    1 reply

    Kartika Rawat
    Community Manager
    Community Manager
    April 30, 2026

    Hi Liza_Korsakova!

    Thanks for sharing the screenshot. If the generations failed, the credits are typically restored to your account after some time. Please check and confirm if the credits have been returned.

     

    Let us know. 

    Kartika

     

     

    moved to questions