Skip to main content
January 5, 2026
Question

An error occurred!

  • January 5, 2026
  • 1 reply
  • 41 views

It throws an error and doesn’t generate the video, but it deducts my credits and doesn’t refund them.

1 reply

Kartika Rawat
Community Manager
Community Manager
January 5, 2026

Hi Hakan_Bayir5303!

Sorry about the issue. Could you share a screenshot of the error message? What video model are you using? 

 

Let us know.

Thanks,

^KR

 

moved to discussions