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Martina_Valla8123
Martina_Valla8123
Participant
May 8, 2026
質問

Any time I try to create a new Board, it takes me back to homepage. Even if I try remixing the proposed ones. Also all my previous (one) boards are gone

I can’t create a new Board, remix an existent one. Whether I click on ‘create new board’ or 'remix’ the page starts loading a few second then I get taken back to homepage. 

    返信数 1

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    May 8, 2026

    Hi Martina_Valla8123,

    Thanks for flagging this.


    To help narrow down the cause, could you please share a short recording of your entire screen as you attempt to remix and create a new board? This will give us a clearer view of what’s happening.

    We’d also like to know which browser and operating system you’re using.


    Once you provide these details, we’ll be glad to investigate further and assist you.


    Hajar

    Martina_Valla8123
    Martina_Valla8123作成者
    Participant
    May 8, 2026

    Sure! Here it is

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    May 8, 2026

    Thanks for the update.

    After reviewing the recording, it looks like the initial URL being used is the issue. Here’s the link to Firefly boards, this should allow you to access all other features just fine. 


    If the issue still persists, please let us know.

    Hajar 
    [Moved to questions]

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