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michaelnussbaumer
Participant
March 30, 2026
Question

Bildupload in Firefly Color Grade funktiniert nicht, es kommt immer die selbe Fehlermeldugn - Kann 1 Datei nicht hochladen. Dateiname muss Buchstaben, Zahlen, - - (), # und Leerzeichen enthalten (keine Leerzeichen am Ende).

  • March 30, 2026
  • 3 replies
  • 18 views

Bildupload in Firefly Color Grade funktiniert nicht, es kommt immer die selbe Fehlermeldugn - Kann 1 Datei nicht hochladen. Dateiname muss Buchstaben, Zahlen, - - (), # und Leerzeichen enthalten (keine Leerzeichen am Ende).

    3 replies

    michaelnussbaumer
    Participant
    March 30, 2026

    Ok thank, you I attached a Screenshot with the files i want to upload.

    Hajar Toutsi
    Community Manager
    Community Manager
    March 30, 2026

    I’ve attached a short recording of the pop‑up I’d like you to share with us. Please follow the steps and take a screenshot of the failed files.

    Hajar

    michaelnussbaumer
    Participant
    March 30, 2026

    Hello, thank you for your quick response. I have attached a screenshot of the error message. The error occurs both when I try to upload a single picture and when I try to upload multiple pictures. I also tried renaming the pictures.

    Hajar Toutsi
    Community Manager
    Community Manager
    March 30, 2026

    Thanks for sharing the details, michaelnussbaumer

    I was able to reproduce the same error with one file, and renaming solved the issue.

     

    To help you fix this, please click on the box. Once the pop‑up opens, take a screenshot of it so we can guide you on how to adjust the file name.

    Let us know.

    Hajar

    Hajar Toutsi
    Community Manager
    Community Manager
    March 30, 2026

    Hi michaelnussbaumer,
    Thanks for bringing this to our attention.
     

    To help us investigate further, could you please share a screenshot of the message you’re receiving and confirm whether you’re uploading multiple files or just one?

    Let us know once you have these details.

     

    Hajar

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