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K
Katharina20323107ryuw
Participant
July 4, 2023
Answered

Blank screen on generation page [merged thread]

  • July 4, 2023
  • 113 replies
  • 33770 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

 

English translation (added by moderator):

I can't generate any more images all day.

    Correct answer droopydog500

    Hello @Katharina20323107ryuw,

     

    Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.


    If that does not work, do you have the same problem with Firefox and Safari?

    My best,
        droopy

    113 replies

    Show previous replies
    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    April 24, 2025

    Thanks. Unfortunately your image did not come through. Images sent in email replies are unfortunately stripped off. Can you upload the image on the forums web site?

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    N
    nicolaslimpala
    Participant
    April 24, 2025

    Ne fonctionne pas, pas de barre pour écrire notre requête.

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    April 24, 2025

    Hello @nicolaslimpala,

    Thank you for your message. 

    If you are using Windows, please try resetting the Windows firewall to the default settings and try again. If that does not work, try using an alternative browser as a test and see if that works. If that also does not work, please tell us what operation system (OS) and browser you are using along with their version numbers.

    Thanks,
        droopy

    Adobe Community Expert (not an Adobe employee)
    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    April 24, 2025

    Hello @Katharina20323107ryuw,

    Thank you for your message. 

    Are you getting an error message? If so, please post a screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.

    Thanks,
        droopy

    Adobe Community Expert (not an Adobe employee)
    K
    Katharina20323107ryuwAuthor
    Participant
    April 24, 2025
    Hallo,

    danke für die schnelle Antwort.

    Nein, ich bekomme keine Fehlermeldung, der Screen bleibt einfach
    Grau und es passiert nichts. Unter den eigenen Dateien sind jedoch neu generierte
    Bilder zu sehen, ich kann diese aber nicht anklicken.

    Viele Grüße

    [cid:image001.png@01DBB538.3197A760]
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