Participant

Answered

P:Blank screen on generation page [merged thread]

217 replies
35096 views
Translate

Ich kann den ganzen Tag keine Bilder mehr generieren.

English translation (added by moderator):

I can't generate any more images all day.

droopydog500Correct answer

Community Manager

Hello @Katharina20323107ryuw,

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.

If that does not work, do you have the same problem with Firefox and Safari?

My best,
droopy

Adobe Community Expert (not an Adobe employee)

N

nunu89

Participant

I tried holding shift button while clicking on refresh on chrome and edge and its not working!!

Translate

droopydog500

Community Manager

Hi @nunu89,

This thread is a year old. It is likely you are experiencing a different issue. Can you show us a screen shot of what you are seeing? Can you try another browser as a test and see if you have the same problem?

Thanks,

droopy

Translate

Adobe Community Expert (not an Adobe employee)

N

nunu89

Participant

Im still having the same problem!

Translate

juanchoparedesph

Participant

A alguien le pasa que cuando le dan click va a otra pagina y queda en blanco no genera la imagen ?

Translate

droopydog500

Community Manager

Hello @juanchoparedesph,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers and include a screen shot of the full browser window when this problem is happening.

My best,
droopy

Translate

Adobe Community Expert (not an Adobe employee)

S

Sandra0508

Participant

Dafür, dass die Adobe Ceative Suite immer teurer wird, funktioniert irgendwie immer weniger in sämtlichen Programmen. Bin verärgert.

Translate

droopydog500

Community Manager

Hello @Sandra0508,

Thank you for your message. I think this thread might address the issue you are having.

Can you please try doing a hard reload in the browser window by pressing "<SHIFT>" while hitting the reload/refresh button in the browser?

If that does not work, please tell us you then OS and browser you are using and their version numbers.

My best,
droopy

Translate

Adobe Community Expert (not an Adobe employee)

B

barbara_3758

Participating Frequently

J'ai trouvé une solution pour moi qui fonctionne : " RESET de tous les firewall windows " et tout remarche comme au premier jour.

J'espère que cela pourrra aider d'autre personne,

Bonne journée à vous tous

Translate

B

barbara_3758

Participating Frequently

Bonjour,

Aujourd'hui dès que j'ouvre Firefly, rien ne passe, j'ia le menu en haut et le reste de la page noire. Pourtant toutes mes autres appli fonctionnent très bien, peux importe ou je clique, tant que je suis sur firefly, cela reste ainsi.

Pouvez vous m'aider ? Mercid 'avance ,

Translate

Kartika Rawat

Community Manager

Hi @barbara_3758!

Sorry about the issue. I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

Let us know if this helps.

Thanks,

^KR

Translate

B

barbara_3758

Participating Frequently

Alors le SHIFT + Reload, ne donne rien : Chrome version 138.0.7204.51

Translate

リ

リラックスメディアチーム伊藤

Participant

TOPページからプロンプト入力後、生成ページでページが一切表示されない

Translate

Ten A

Community Expert

その状態はサーバーレスポンスを拾えていない状態かと思います。要因としてはセキュリティーソフトやファイアウォールにブロック、利用回線が遅延しているなどがあります。
そういった問題の影響が考えられない場合はブラウザーのストレージやキャッシュが壊れるなどの問題が生じている可能性があります。ブラウザーを別のものに変更して試すとどうでしょう？

ちなみにわたしの環境では問題なく表示されます。

Translate

P

perfect_society2560

Participant

クレジットは残っているのですが、画像の生成をしようとすると添付の画面から動きません。

Translate

Kartika Rawat

Community Manager

Hi @perfect_society2560!

Sorry about that. I'm merging your thread here since it’s part of a similar discussion. Please see the correct answer above.

Let us know if this helps.

^KR

moved to discussions

Translate

T

Tiziana_Mokita

Participant

nonostante il mio abbonamento e i mie crediti adobe firefly non mi genera le immagini in ai, io scrivo un prompt e si apre una pagina tutta bianca senza nulla

anche adesso ho inserito questo prompt: crea un immagine ravvicinata di un corridore visto frontalmente quando supera il nastro del traguardo

e come potete vedere dall'allegato il risultato è una pagina completamente bianca

Translate