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FM Bryan
Participant
April 27, 2026
Answered

Can no longer download from generated Ai Images in Fire Fly

  • April 27, 2026
  • 44 replies
  • 724 views

I’m able to generate images (becuase i have credits) but out of no where it stopped downloading. I tried restarting the browser, restarting the browser, clearing my cache, logging out and logging back in, but nothing seems to work. Every time i click the download buttons on the generated image it just gets stuck on Downloading… and will never download. This started last week on April 23rd, 2026

    Correct answer esra8544

    When I get this error, I clear the site cookies and it fixes the problem. It's a Firefly bug. 

    44 replies

    Woodsyhag
    Participant
    May 3, 2026

    I’m having the same issue. The only way I’ve found to work around this is to Share the Image to my Adobe Express account and download from there. Hope they figure out how to fix this because what I am I paying for exactly? 😂

    May 4, 2026

    Hey ​@Woodsyhag 

    Another possible workaround is to go into your Adobe Creative Cloud App and download them from there.

    Have you 
     

    Creative Cloud App
     

    Generation History. Scroll down 

     


    Cheers

    Nate

    FM Bryan
    FM BryanAuthor
    Participant
    April 27, 2026

    SOLVED! someone else had a similar issue… went into generated history and downloaded from there