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Participant
August 29, 2026
Answered

Can not generate images via Claude

  • August 29, 2026
  • 4 replies
  • 47 views

 Was the whole purpose of buying this product. The connector does not allow Claude to generate images, and I do not want to have to flip between apps

    Correct answer caroline_edits

    I have my Adobe for Creativity connector enabled and I'm getting the same response. I can edit photos but cannot generate them within Firefly. We'll flag this to the appropriate team!


    Caroline

    4 replies

    Participant
    September 1, 2026

    I’m experiencing the same issue. It seems the connector currently supports editing existing images but not generating new ones directly in Firefly. Hopefully this capability can be added soon.

    Participant
    August 29, 2026

    There are no real screenshots to provide other than the chat conversation with Claude where it states that the Adobe Connector does not allow Claude to perform text-to-image generation, the connector is able to do image edit operations, that’s it. This is a deal breaker since I do all my story prototyping in Claude - I don’t want to have to flip between apps and then have to copy/paste the output back into Claude. Canva can do this with Claude I was just hoping given the tool set Adobe would be fill this function as well - if this can’t be resolved I’ll have to cancel the Firefly subscription and look else were. 

     

    caroline_edits
    Community Manager
    caroline_editsCommunity ManagerCorrect answer
    Community Manager
    August 31, 2026

    I have my Adobe for Creativity connector enabled and I'm getting the same response. I can edit photos but cannot generate them within Firefly. We'll flag this to the appropriate team!


    Caroline

    N8.
    Community Expert
    August 29, 2026

    Hey ​@artistic_individual5dee 
    Help us. Help you. 
    Sorry to hear you're running into this issue. Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue.

    A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Other suggestions

    1. Try a different web browser (or an Incognito/Private window) to rule out browser extensions or cache issues.
    2. Disable any active VPN, ad-blockers, or strict firewall settings temporarily.
    3. Clear your browser's cache and cookies (see image below):

    Cheers​​​​​​​

    Nate