can't do anything in firefly, can't access files, can't access account - been 3 days now

In chrome, incognito, and egde - can’t access files - get message to sign in, but already shows I’m signed in.  When I enter email address it starts to next screen for password then gives me message that something is wrong, try again later.  When I go to account there is nothing there, can’t do anything in firefly because it prompts me to login but then tells me I am logged in.  I have cleared cache, tried different browsers, etc. My subscription expires in a few days and wanted to use my credits and access my files and then cancel the subscription. This is ridiculous.