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Participant
August 22, 2024
Question

Can't even attempt to sign in help no similar posts

  • August 22, 2024
  • 2 replies
  • 166 views

I can't sign in. I click Google and it links me back to the page where I can't do anything unless I sign in 

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
August 23, 2024

@colin_8670 try another browser.

droopydog500
Community Manager
Community Manager
August 23, 2024

Hello @colin_8670,

 

I am sorry you are experiencing this problem.

 

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

 

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

 

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

 

You can also send a message through X (formerly Twitter) to @AdobeCare.

 

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.


My best,

    droopy

Adobe Community Expert (not an Adobe employee)