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emilysgood
January 9, 2026
Question

Can't generate a sky. Complete failure with error message.

  • January 9, 2026
  • 5 replies
  • 149 views

Lately when I try to use Firefly to add a sky or anything to a high resolution image, it takes a long time and finally gives me an orange error saying that it can't be completed due to a network error. I'm not having any network issues so this is very frustrating and annoying. It used to work fine. I looked to see if I needed to update my Firefly but I don't see any notifications or update options. My Photoshop is also up to date.

 

Any suggestions on how to fix this?

Thank you,

Emily

5 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
January 12, 2026

Hi @emilysgood,

 

If none of that works, can you show us a screen shot with the error message?  Additionally, if you are using Windows, the most likely culprit in any network related issue is the Defender Firewall. You can try resetting it to the defaults and see if that fixes the problem.

 

    droopy

Adobe Community Expert (not an Adobe employee)
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emilysgoodAuthor
January 9, 2026

Thank you! That's a good idea. I will try that.

O
Community Expert
Oh.N8Community Expert
January 9, 2026

Hey @emilysgood 

 

Just to add a tiny bit to what @daniellei4510  mentioned, I also turn my computer off and on after turning my wifi/ router off and on.

Cheers

Nate

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
January 9, 2026

No guarantee, but when I start having network errors for whatever reason, I unplug my router and plug it back in again. That MIGHT help.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    E
    emilysgoodAuthor
    January 9, 2026

    Hi Danielle, it usually works for me but for some reason it stopped. I have no idea why I keep getting this error about my Network having issues when it's not.  It used to take 3 seconds for me as well. I wish I knew how to fix it.

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    January 9, 2026

    Hm. No problems on my end. Took about 3 seconds. 

     

    Screenshot 2026-01-09 at 9.19.05 AM.png

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