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July 14, 2026
Answered

Can't generate the video using different generation models, like flux 2, nano banana ext.......

  • July 14, 2026
  • 2 replies
  • 17 views

Can't generate the video using different generation models, like flux 2, nano banana ext....…
I have good internet, but it ask for that, then it shows error mssg, am able to use firefly 5, but no other models

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    Correct answer Hajar Toutsi

    Hi sidcreates4u,
    Thank you for reaching out.

    After reviewing your account and request, we're unable to provide further assistance on this matter through the community.

    If you believe there's been an error with your account, you're welcome to contact Adobe Support directly.
     

    This thread will now be closed.

    Hajar

    2 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    July 15, 2026

    Hi sidcreates4u,
    Thank you for reaching out.

    After reviewing your account and request, we're unable to provide further assistance on this matter through the community.

    If you believe there's been an error with your account, you're welcome to contact Adobe Support directly.
     

    This thread will now be closed.

    Hajar

    Hajar Toutsi
    Community Manager
    Community Manager
    July 14, 2026

    Hi sidcreates4u,
    Thank you so much for reporting this to us.

    ​​​​​​​Just to make sure we are entirely on the same page: are you only experiencing this error message when trying to use Partner models (like Nano Banana), while Firefly models are working perfectly fine for you?

    Once you confirm that, I’ll escalate this to our product team so they can take a closer look and get back to you with an update on this thread as soon as we hear back from them.


    Hajar
    [Moved to questions]