Participant

Question

can't make AI picture and movie

6 replies
42 views
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「問題が発生しました。再試行してください。」と表示され、画像や動画の生成ができません。

Participant

Could you try generating it once more under the same conditions? I still couldn't do it, even when I tried using an incognito tab in Chrome.

The model is Gemini 3.1, the resolution is 2K, and the aspect ratio is 9:16 (vertical).

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Gabriel Grundler Y.

Gabriel Grundler

Hey, skillful_Swirlb478!
I’m sorry you’re having issues with Gemini. Let me help you.

Can you please share what is the error?

The option 9:16 does not appear or the page shows an error message?

Best,

Gabriel

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P

positive_Captain34a3

Participant

when i just changed 16:9 to 9:16, error happend.

how can i solve this problem??

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Gabriel Grundler Y.

Gabriel Grundler

Hey, @positive_Captain34a3!

I’m sorry you had this issue! Let me help you.

Can you please try again? On a incognito/private page!

Because I’ve test it on my end, and the generation was successful!

Best,

Gabriel

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N8.

Hey @skillful_Swirlb478 to add to what @Gabriel Grundler Y.
Based on the prompt: honey.

Prompt suggestion
Jar of honey

Honey dripping off a spoon.

Resources & Suggestions on How to Prompt
Generate images from text descriptions
Writing Effective Prompts
Adobe Firefly Resources

Cheers

Nate

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Gabriel Grundler Y.

Gabriel Grundler

Hi, skillful_Swirlb478!

Can you try using a incognito/private tab?

Some extensions may be causing the issue!

If it persists, please reach out!

Best,

Gabriel

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