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Participant
May 18, 2025
Answered

Can´t translate a video

  • May 18, 2025
  • 1 reply
  • 203 views

Hello! I would need help in this issue. I am using firefly to translate a video. It says I can`t translate it because says the video does not comply with user´s guidelines. It`s a video for high school students about drug abuse prevention. I guess that´s why I cannot use the program. Somebody has a hint?

Best regards, Juan Pedro  

Correct answer droopydog500

Hello @juan sap�ne,

Thank you for your message. Please note that Adobe has terms of use which include guidelines for acceptable content.  Those are detailed in this document:  Adobe Generative AI User Guidelines. It is likely that references to drugs are causing the error.


Thanks,
    droopy

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
May 23, 2025

Hello @juan sap�ne,

Thank you for your message. Please note that Adobe has terms of use which include guidelines for acceptable content.  Those are detailed in this document:  Adobe Generative AI User Guidelines. It is likely that references to drugs are causing the error.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)