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realistic_Walrus4492
Participant
Nov 6, 2025 3:13 PM UTC
Answered

Cannot access my Firefly Board

I cannot access my Firefly Board. I just get a spinng wheel. MacOS Tahoe 26.1

 

Nite-StianCorrect answer
Community Expert
Nov 6, 2025 3:45 PM UTC

There could be multiple reasons this happens, heres some things you can try to see what causes this:

 

  • Pull out your WiFis electrical cord for 10 seconds, then plug it back in.
  • Restart your computer.
  • Open Boards in a private window and log into your account.
  • Open Boards in another browser. 

 

I hope any of these helps, let us know 🙂 

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2 replies

jeanninem49420939
Known Participant
Nov 9, 2025 10:00 PM UTC

Thanks for these tips. Today I had the same Issue in Chrome, no files, no boards... It definitely helps!

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Community Expert
Nite-StianCommunity ExpertCorrect answer
Community Expert
Nov 6, 2025 3:45 PM UTC

There could be multiple reasons this happens, heres some things you can try to see what causes this:

 

  • Pull out your WiFis electrical cord for 10 seconds, then plug it back in.
  • Restart your computer.
  • Open Boards in a private window and log into your account.
  • Open Boards in another browser. 

 

I hope any of these helps, let us know 🙂 

Translate
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