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Participant
November 6, 2025
Answered

Cannot access my Firefly Board

  • November 6, 2025
  • 2 replies
  • 55 views

I cannot access my Firefly Board. I just get a spinng wheel. MacOS Tahoe 26.1

 

Correct answer Nite-Stian

There could be multiple reasons this happens, heres some things you can try to see what causes this:

 

  • Pull out your WiFis electrical cord for 10 seconds, then plug it back in.
  • Restart your computer.
  • Open Boards in a private window and log into your account.
  • Open Boards in another browser. 

 

I hope any of these helps, let us know 🙂 

2 replies

Participating Frequently
November 9, 2025

Thanks for these tips. Today I had the same Issue in Chrome, no files, no boards... It definitely helps!

Nite-StianCommunity ExpertCorrect answer
Community Expert
November 6, 2025

There could be multiple reasons this happens, heres some things you can try to see what causes this:

 

  • Pull out your WiFis electrical cord for 10 seconds, then plug it back in.
  • Restart your computer.
  • Open Boards in a private window and log into your account.
  • Open Boards in another browser. 

 

I hope any of these helps, let us know 🙂