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Participant
September 12, 2025
Question

Cannot generate video. Error message.

  • September 12, 2025
  • 1 reply
  • 81 views

Why am I receiving the message "We can't process this prompt because the reference image
doesn't meet our User Guidelines. You can upload another image and try again." when I try to animate image to video of the attached image? I'm just looking to have the gorillla in a resting pose, breathing a bit.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
October 10, 2025

Hi @kylej51439937 what prompt are you attempting to use. 

Another thing that may be affecting the outcome is the lower shadow on the image. I know (and you do as well) that its most likely the toe on the other foot, but the AI may be mistaking it for something more suggestive... try erasing that part out.