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Participant
Nov 2, 2026 5:52 AM UTC
Question

cant gen

Adobe Firefly keeps rejecting my original AI-generated characters — extremely frustrating

I'm extremely disappointed with Adobe Firefly's video generation restrictions.

I've repeatedly attempted to animate my own original AI-generated adult female sci-fi character alongside a marble angel statue. Both are fictional creations, and the scene is a cinematic fantasy sequence.

Yet Firefly keeps rejecting my references with this message:

"Reference content can't include real human faces when using this model."

The woman in my images is NOT a real person. She's an entirely AI-generated adult character.

I've tried different prompts, simplified instructions and multiple video models, but I keep running into generation failures.

What makes this particularly frustrating is that Firefly is marketed as a creative AI video platform, yet it appears unable to distinguish a photorealistic fictional character from a real-person reference.

Why are paying users dealing with these restrictions without clear explanations or practical solutions?

I'd like Adobe to investigate these false-positive detections, provide clearer information about supported references and improve the experience for creators working with photorealistic fictional characters.

Please explain why original AI-generated adult characters are being rejected and what Adobe plans to do about it. If this is a feature put in place on purpose it is utterly garbage, because what the hell are we supposed to generate? constant anime like videos? jeez whys this generation so soft and sensitive

    3 replies

    N8.
    Community Expert
    Nov 2, 2026 9:05 AM UTC

    ​@knowledgeable_Bee1789  
    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.


    Provide your prompt and reference image(s) if there are any?

    Which model(s) are you using?

    Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
    >>Make sure to remove person details: email address, name... before posting<<


    Resources & Suggestions on How to Prompt
    Generate images from text descriptions
    Writing Effective Prompts
    Adobe Firefly Resources

    Cheers

    Nate

     

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    Participant
    Nov 2, 2026 2:10 PM UTC

    Thanks for responding.

    My issue is that Adobe Firefly is repeatedly refusing to generate images, even when the prompts are harmless and contain no inappropriate content.

    I've tried changing and simplifying my prompts, but the problem continues.

    I would like to know why Firefly is blocking these generations and whether this is a technical issue or an overly restrictive content filter.

    I can provide screenshots, the exact prompts and further details to help investigate.

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    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    Nov 2, 2026 5:12 PM UTC

    ​@knowledgeable_Bee1789 

    I see that you’re using Seedance. Can you test a different AI model?

    This will help us understand if its a model issue, or a general.

    Thanks,

    Gabriel

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