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January 20, 2026
Question

Charging credits and looks diiferent

  • January 20, 2026
  • 1 reply
  • 65 views

you system is now white, why? it's now charging ncredits instead of unlimited acces which I paid for and agreed to. 

1 reply

droopydog500
Community Manager
Community Manager
January 21, 2026

Hello @Enchanted_Explorer8317,

Thank you for your message. 

There was a promotion that allowed for complimentary generation of images using partner models and the Firefly video model for some plans. That promotion ended on January 15. For more information on generative credit consumption, please see Generative credits FAQ and Partner models in Adobe products.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)