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Participant
November 14, 2025
Question

Complaint Regarding Annual Subscription Access Issue

  • November 14, 2025
  • 1 reply
  • 27 views

Dear Adobe Support,

 

I am writing to report a problem with my annual subscription. My plan is supposed to include full, unlimited access to all features; however, the program has stopped working and now displays a message stating that I have no remaining usage and must wait for additional access.

 

This issue prevents me from using a service I have already paid for. Please review my account and restore full functionality as soon as possible.

 

Thank you.

1 reply

Kartika Rawat
Community Manager
Community Manager
November 14, 2025

Hi Adel31386077rqvx!

Thanks for reaching out. Since this question has to do with your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page.

https://adobe.ly/47GVDmB

 

Let us know if you have any questions.

^KR

 

 

 

moved to discussions.