Contact Admin for FIrefly

5 replies
1119 views
Translate

Hello,

I contacted my admin, and they sent me a screenshot that Firefly is turned on and they can access it when they log in. I keep getting the message that I need to contact my admin. Does it have something to do with my classroom account? What is the fix for this? I would like to show districts possible AI tools and Firefly is. great one.

Mobile

This topic is closed to new replies. Start a new post to keep the conversation going.

MassC

Legend

Make sure you're signed into the correct instance of your corporate email. Check out this article which does a much better job of explaining than me. 🙂 -->: https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html

Translate

J

Janell325723804wuxAuthor

Participant

I am able to access Firefly when I login to my district account but not the classroom account and I am using the same Google account.

[Personal information removed by Mod]

Translate

MassC

Legend

@Janell325723804wux Please reach out to your IT Admin. You may not be provisioned to use Firefly on specific accounts. Here is an article on how to contact your admin.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.