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Participant
August 24, 2026
Question

Content Credentials issue NOT resolved

  • August 24, 2026
  • 3 replies
  • 23 views

All of my digital images, even the ones made by my Nikon or scanner produce this message This image has Content Credentials that indicate it can't be used with generative AI features. Some of these images are 25 years old.  not edited in any adobe product before

3 replies

caroline_edits
Community Manager
Community Manager
August 26, 2026

Hey Alec, what are you trying to use your images for in Firefly? Some step-by-step instructions might help us provide some guidance.


Let us know,

Caroline

N8.
Community Expert
August 25, 2026

hey ​@Alec III 
Help us. Help you.
Could you provide more information to proceed? Without the requested information it is difficult to assist you resolve the issue. 

 Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Cheers

Nate

Alec IIIAuthor
Participant
August 24, 2026

my complaint is that when I try to open images I made with my own Nikon 30 years ago of my own art work, it says “ This image has Content Credentials that indicate it can't be used with generative AI features”