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EarthMama
Participant
June 22, 2026
Question

Continuously changes the faces in images despite prompt specifically directing not to.

  • June 22, 2026
  • 2 replies
  • 6 views

I am doing some improvement to scanned vintage wedding photos for a client. Firefly continuously changes the faces so they no longer resemble the actual humans despite specific prompt to not change the faces of the individuals in anyway. It’s wasting my credits!

    2 replies

    Hajar Toutsi
    Community Manager
    Community Manager
    June 23, 2026

    Hi EarthMama,
    Thanks for reaching out and sharing your experience.  

    To ensure we can provide the most efficient assistance, please include the following details.

    • The Full Prompt: The exact text you entered into the prompt box.
    • Settings and Model: The specific model used and any other settings (such as aspect ratio, content type, or style strength).
    • Reference Images: A copy of any reference images or keyframes used to guide the generation.
    • Visual Examples: Please upload a copy of the "bad" generation so we can see exactly what the output looks like and tell us what is wrong if it is not obvious.

    Let us know once you have that ready, we’re here to help you get the best results.

    Hajar
    [Moved to questions]

    EarthMama
    EarthMamaAuthor
    Participant
    June 22, 2026

    Reporting a bug puts me into a repetitive loop.