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Shafiqul33844100na7x
Participant
November 25, 2023
Question

Country does not match

  • November 25, 2023
  • 4 replies
  • 184 views

your country does not match 

    This topic is closed to new replies. Start a new post to keep the conversation going.

    4 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    November 25, 2023

    @Shafiqul33844100na7x 

    Adobe gets your country information from your billing records. Are you paying from an account located in the country where you live?

    Jane

      Bernadette33888118trfj
      Participant
      November 27, 2023

      I live in the UK and bank with Barclays

      MassC
      MassC
      Legend
      December 1, 2023

      @Bernadette33888118trfj It does not show your account is associated with an address in the UK. Please reach out to our chat support team. https://helpx.adobe.com/support.html

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