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December 9, 2025
Question

Credit

  • December 9, 2025
  • 1 reply
  • 58 views

Hello! I have credit but I get the message that I don't have enough credit. 250 credits are required to generate a video, I have 1780. Can you help me?

1 reply

droopydog500
Community Expert
Community Expert
December 9, 2025

Hello @József28056734k72s,

Thank you for your message. 

 

It is hard to tell what is happening without seeing. Can you please reply with the following information:
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)