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natacha_disbeschl7365
Jan 6, 2026 11:17 AM UTC
Answered

credits

Bonjour,

Normalement mon essai gratuit se termine aujourd'hui et j'ai demande un paiement visa.

Or je vois que je  ne peux recommencer à utiliser firefly le 6 février.

lorsque je veux renouveler mon abonnement maintenant c'est commee si il était fait.

J'aimerais savoir aussi ou voir le details des "credits" dépenses

 

SamarthSCorrect answer
Inspiring
Jan 6, 2026 1:10 PM UTC

Hi @natacha_disbeschl7365,

Apologies for the inconvenience. To assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/49Gi9Nj.

We appreciate your patience. 

^Sam
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SamarthSCorrect answer
Inspiring
Jan 6, 2026 1:10 PM UTC

Hi @natacha_disbeschl7365,

Apologies for the inconvenience. To assist you with the issue, we require your private account information, so we’re unable to provide support through the public forums. Please reach out to our chat team by clicking the chat bubble icon in the bottom right corner of this page: https://adobe.ly/49Gi9Nj.

We appreciate your patience. 

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^Sam
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