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Participant
January 27, 2026
Question

Credits are drawn and not reinbursed even when nothing is genereated. I get the following message: Something went wrong The model you're using is currently unavailable. Please try again later.

  • January 27, 2026
  • 1 reply
  • 23 views

Sometimes every other picture is not generated and the error message comes up: 

Something went wrong

The model you're using is currently unavailable. Please try again later.

 

This would be fine, though annoying, if it weren’t for the fact that credits are still taken and not returned when it fails to generate..

    1 reply

    droopydog500
    Community Manager
    Community Manager
    January 27, 2026

    What model are you using? Credits are supposed to be returned if there is an error. Can you please post a screen shot of the full browser window with the error?

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)