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Weezypain
Inspiring
April 4, 2026
Question

credits being taken with no output

  • April 4, 2026
  • 1 reply
  • 14 views

Please let us know hot get credit back that we have used but get no output for. I just tried upscaling a video, was charged and never got an output. 

      1 reply

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      April 6, 2026

      Hi Weezypain!

      Sorry to hear that. Could you check your video in the Generation history under “My stuff”? Also, if you got an error while upscaling, your credits will be refunded soon after the error.

       

      Let us know.

      Thanks,

      Kartika

       

       

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