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November 21, 2025
Answered

Crédits / Génération en trop

  • November 21, 2025
  • 1 reply
  • 96 views

Bonjour, 

Comme j'avais l'impression que "la génération" ne fonctionnait pas. 

J'ai appuyé plusieurs fois et je me retrovue avec 8 vidéos en trop identique. 

Est-il possible de me ré-créditer "les crédits" . 

Par avance merci. 

Cordialement 

AD

Correct answer SamarthS

Hi @Al_DR7245

 

Thanks for reaching out. I apologize for the credits being consumed. I am sorry, but we do not have the option to refund the credits.. Image and video generation through Firefly models is completely free until 01 December 2025. Please let us know if you need any assistance. 

 

1 reply

SamarthSCorrect answer
Inspiring
November 21, 2025

Hi @Al_DR7245

 

Thanks for reaching out. I apologize for the credits being consumed. I am sorry, but we do not have the option to refund the credits.. Image and video generation through Firefly models is completely free until 01 December 2025. Please let us know if you need any assistance. 

 

^Sam