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Orie26988948rhr2
November 22, 2025
Answered

Credits gone

  • November 22, 2025
  • 1 reply
  • 94 views

All my credits are gone and all I did was prompt in firefly and no download.

 

Correct answer droopydog500

Hello @Orie26988948rhr2,

Thank you for your message. 

Credits are deducted when you generate, not when you download. It will say tio the left of the generate button, how many credits will be deducted for that generation:

 

The credits are deducted when you press "generate".


My best,
    droopy

1 reply

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
November 23, 2025

Hello @Orie26988948rhr2,

Thank you for your message. 

Credits are deducted when you generate, not when you download. It will say tio the left of the generate button, how many credits will be deducted for that generation:

 

The credits are deducted when you press "generate".


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
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