Credits have refreshed (100/100) but still says I am out of credits

credits have refreshed (100/100) but still says I am out of credits?

Please help

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Community Manager

Be careful about clearing cache. If you have any images favourited, clearing the cache will delete them permanently.

droopy

Adobe Community Expert (not an Adobe employee)

Community Expert

@Geoff Miller I would clear my history, cache and cookies on my web browser, that normally does the trick!

m

Community Manager

Hi Geoff33207912ut1i!

Thanks for writing in. You can also reach out to support here: https://adobe.ly/3Yq3OzC

Let us know if you have any questions.

KR

Community Expert

@Geoff Miller two things to try - log out and back in to your account and/or try another browser.

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