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Inspiring
April 19, 2024
Answered

Credits suddenly changed!

  • April 19, 2024
  • 2 replies
  • 473 views

Yesterday my account had 1000 credits of which I had used about a quarter. Today, suddenly, I have only 250 credits of which none are left! Seriously unimpressed but at least I am forced to dump Firefly and try something else.
When will Firefly credits be topped up please?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Firefly credits renew monthly on the day you subscribed.

2 replies

@mj
Community Expert
Community Expert
April 19, 2024

They happen monthly

hth

mj

iMSD

 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
April 19, 2024

Firefly credits renew monthly on the day you subscribed.

Inspiring
April 19, 2024

Well I haven't got a clue when that was!!!!

 

Kevin Stohlmeyer
Community Expert
Community Expert
April 19, 2024

It's in your account information. Go to https://account.adobe.com/plans and check the renewal date for the day of the month.