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Beata36656199phqv
Participant
April 13, 2024
Answered

Deleting a subscription when there is no plan

  • April 13, 2024
  • 3 replies
  • 328 views
I can't
cancel subscriptions
because I don't have a plan. money was taken from my account. this deception

 

This topic has been closed for replies.
Correct answer droopydog500

We cannot help with account related issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

3 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
April 14, 2024

If you hadn't subscribed, Adobe wouldn't have your credit card number...

Jill C., Forum Volunteer
D
Community Expert
DeanUtianCommunity Expert
Community Expert
April 13, 2024

Just to add, when you go to the Adobe Customer Care (https://helpx.adobe.com/contact.html) and start a chat, type in 'real agent' to ensure you get a person rather than a bot.

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
April 13, 2024

We cannot help with account related issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

Adobe Community Expert (not an Adobe employee)
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