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Brave_Delight0445
Participant
September 16, 2026
Question

Der KI-Assistent von Firefly funktioniert nicht.

  • September 16, 2026
  • 7 replies
  • 82 views

Hallo zusammen,

der KI-Assistent von Firefly funktioniert bei mir leider nicht mehr. Den Button findet man nur über Umwege. Wenn ich darauf klicke, werde ich anschließend lediglich auf die Startseite weitergeleitet.

    7 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 16, 2026

    Hi Brave_Delight0445!

    Thanks for writing in. I checked, and it's working fine on my end. Could you share a screenshot that displays the issue?


    Kartika




    moved to questions

    Brave_Delight0445Author
    Participant
    September 17, 2026

    Please find the screenshots attached.

    When I click on “Files,” I can see the “AI Assistant” option in the menu. However, when I click on “AI Assistant,” I am redirected to the homepage instead.

    Therefore, I’m unable to access the AI Assistant.

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    September 18, 2026

    We recommend trying a different browser and clearing your browser cache if this issue persists. Thank you for the screenshots. We'll escalate this issue. Hopefully, trying a different browser will resolve the UI issue.


    Caroline

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