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Romarom71
Participant
May 20, 2026
Answered

Доброго дня! 15.05.2026 з моєї карти на користь Adobe списано 530,53 грн (11,99 USD) при роботі на вшому сайті зявляється повідомлення про придбання доступу !!!???

  • May 20, 2026
  • 1 reply
  • 10 views

Придбав пакет Adobe Firefly Standard 15.05.2026 з моєї карти на користь Adobe списано 530,53 грн (11,99 USD) при роботі на вшому сайті зявляється повідомлення про придбання доступу !!!???

    Correct answer Hajar Toutsi

    Hi Romarom71,
    Thank you for bringing this to our attention.


    When you purchased the plan, a 7‑day trial period was activated. During the trial, you have a limited number of generations available for both Standard and Premium features. Once those are consumed, you’ll see a message prompting you to purchase credits.

    In your case, you’ve already used all 5 Premium feature attempts included in the trial. If you’re satisfied with your experience, you only need to wait until the 7‑day trial ends, at that point, the credits you purchased will be added to your account automatically.


    Please let us know if you have any other questions, we’ll be glad to assist further.

    Hajar

    [Moved to questions]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    May 20, 2026

    Hi Romarom71,
    Thank you for bringing this to our attention.


    When you purchased the plan, a 7‑day trial period was activated. During the trial, you have a limited number of generations available for both Standard and Premium features. Once those are consumed, you’ll see a message prompting you to purchase credits.

    In your case, you’ve already used all 5 Premium feature attempts included in the trial. If you’re satisfied with your experience, you only need to wait until the 7‑day trial ends, at that point, the credits you purchased will be added to your account automatically.


    Please let us know if you have any other questions, we’ll be glad to assist further.

    Hajar

    [Moved to questions]