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Family37136885a479
Participant
May 2, 2024
Question

Double download issue

  • May 2, 2024
  • 2 replies
  • 179 views

Once the editted image in 'generative fill' is downloaded, after that if we edit again and press download nothing happens! The image isn't downloading, only credits are lost!

If the page is reloaded the image didn't show up, just Black screen so I've to go back and again upload the image.

 

Other suggestion:

Also it's better if you save previous edit works and add an undo button 

Thankyou 

    This topic has been closed for replies.

    2 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    May 2, 2024

    Hi there!

    Sorry to hear that. Are you getting these option after clicking on the download icon? This shows after you click on the download icon on Chrome.

    Let us know.

    Thanks,
    KR

     

    Moved to discussions

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    May 2, 2024

    @Family37136885a479, when you try to download the second time, is it giving you an error or just silently not downloading?  Can you please tell us what operating system and browser you are using along with the versions?

     

    Reloading in Generative Fill does lose your session, so you want to avoid that.

    Adobe Community Expert (not an Adobe employee)
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