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renato_1985
Dec 1, 2025 2:14 PM UTC
Answered

Erro ao gerar videos

Estou tentando gerar um video a partir de uma imagem, e já são 3 dias sem conseguir, sempre com a seguinte mensagem, "ocorreu um erro tente novamente mais tarde". Com esses erros o Adobe perde ultilidade para mim. 

Kartika Rawat
Kartika RawatCorrect answer
Community Manager
Dec 15, 2025 5:08 PM UTC

Hi renato_1985!

Sorry about the issue. I am able to create a video with your given prompt. You probably need to remove the child's picture as a reference. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. 

I hope this helps.

Thanks, 

^KR

 

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Kartika Rawat
Community Manager
Kartika RawatCommunity ManagerCorrect answer
Community Manager
Dec 15, 2025 5:08 PM UTC

Hi renato_1985!

Sorry about the issue. I am able to create a video with your given prompt. You probably need to remove the child's picture as a reference. Firefly currently avoids generating videos from images that include children. This is a careful step to make sure the model handles such content responsibly. 

I hope this helps.

Thanks, 

^KR

 

moved to discussions

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