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muriel_5813
November 28, 2025
Answered

Erro creditos insuficientes

  • November 28, 2025
  • 1 reply
  • 88 views

Sou assinante da adobe firely e a mensalidade do mês foi descontada porém o app não me deixa gerar imagens, diz que os créditos são insuficientes 

Correct answer SamarthS

Hi @muriel_5813, 

 

Thanks for reaching out. Please check if you are logged in with the correct ID. Please log out and then log in again. Also, check the credits available by clicking on your profile picture on the top right of the Firefly screen. 
If you still encounter the issue, please share a screenshot of the entire screen, including the error message. 
We are here to help. 

1 reply

S
SamarthSCorrect answer
Inspiring
November 28, 2025

Hi @muriel_5813, 

 

Thanks for reaching out. Please check if you are logged in with the correct ID. Please log out and then log in again. Also, check the credits available by clicking on your profile picture on the top right of the Firefly screen. 
If you still encounter the issue, please share a screenshot of the entire screen, including the error message. 
We are here to help. 

^Sam
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