Error in Firefly

Hello,

I have a Creative Cloud Pro subscription with limited credits for the Firefly app, and each time it returns errors at least 2-3 times, but however my credits are getting consumed, which I do not believe it is normal. This evening for example I received errors 3 times in a short period of time. Please do something to solve the issues Firefly has and return credits to users when the system returns an error.

Thank you!

Elena