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Lee Monroe
January 3, 2026
Answered

Error with credit charges

  • January 3, 2026
  • 2 replies
  • 132 views

Firefly is charging more credits than specified.

Correct answer Oh.N8

Hey @Lee Monroe 

Just to add a bit more to what @droopydog500 
Each generation engine will require a certain amount of credits:

Screenshot 2025-11-16 at 09.47.31.png

 
 At the bottom right corner, there will be a number indication how many credits will be used:

credits used.png


top right corner, show how many credits you have and are used after each generation

credits.png

 
Cheers

Nate

2 replies

O
Community Expert
Oh.N8Community ExpertCorrect answer
January 5, 2026

Hey @Lee Monroe 

Just to add a bit more to what @droopydog500 
Each generation engine will require a certain amount of credits:

Screenshot 2025-11-16 at 09.47.31.png

 
 At the bottom right corner, there will be a number indication how many credits will be used:

credits used.png


top right corner, show how many credits you have and are used after each generation

credits.png

 
Cheers

Nate

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
January 4, 2026

Hello @Lee Monroe,

Thank you for your message. 

Can you please be more specific? Please reply with the following information:
• What function were you using to generate (e.g. text to image, image to video, etc.) and what model had you selected? If video, what length and resolution did you select?
• How much did it say to the left of the generate button the generation would cost?
• How much did it actually charge?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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