Skip to main content
M
Malik28161820xl8u
Participant
October 31, 2023
Question

Every time I try to upload reference photo in adode firefly my browser crashes

  • October 31, 2023
  • 2 replies
  • 242 views

Every time I try to upload reference photo in adode firefly my browser crashes. I tried on three different browers(firefox,chrome and edge) and it crashed all three times

 

    This topic has been closed for replies.

    2 replies

    MassC
    MassC
    Legend
    October 31, 2023

    Adding to what @@mj asked for can you share: 

    • What device and browser version are you using?
    • Can you include any screenshots or videos of the issue?

     

    Does updating your browser help? 

      @mj
      Community Expert
      @mjCommunity Expert
      Community Expert
      November 1, 2023

      Thnx @CMass ,

       

      @Malik28161820xl8u , checking in with you.

       

      Are you making progress?

       

      mj

      iMSD

        @mj
        Community Expert
        @mjCommunity Expert
        Community Expert
        October 31, 2023

        Hi,

         

        Can you share the resolution and format of your reference image?

         

        Best

        mj

        iMSD

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices