Everything bad - struggle with Adobe guidelines

I confess, I don’t understand Firefly sometimes.

I know Adobe is trying to avoid abuse of their AI.

 

But uploading an image (an image I own, I shot, I have the rights to) and asking Firefly to make this person smile only to then have it repeatedly shot shown by Adobe’s border guards is so frustrating. It literally drives me away from Firefly because why would I spend the money only to be told “no”?

 

No explanation - just “read this”.

 

There has to be something better than "because we said so”.

Give me a clue as to where you think this image or this request violates your standards?

How about some kind of appeal process?

I dunno. Something?